Frequently Asked Questions
How Long Will My Order Arrive In?
Your order will be dispatched from our warehouse within 3 working days after which our logistic partners will be liable for delivery.
We are not liable for any delays after your order has left our warehouse.
Can I Change / Cancel My Order?
Yes, you can change / cancel your order within 24 Hours.
Orders once shipped, cannot be cancelled.
Please call us on +91 8766332770 or email on email@example.com with your order details and request.
How Much Time Will It Take To Process My Order?
We will try our best to ship your order to you in 7-10 working days, shipping for out of stock/made to order products would be longer and we will intimate you on the same as per your order request.
Delivery times are subject to our logistic partners, location and distance.
Will All My Products Arrive Together?
We will try to ship your products together, although it is possible that they arrive as separate deliveries due to unavoidable circumstances.
TRACKING YOUR ORDER
How Can I Track My Order?
Once, you have placed an order with us, a confirmation of your order and tracking details will be sent to you via email. Shall you require any more assistance, please get in touch with us on firstname.lastname@example.org with your order details and request.
We partner with the best logistic companies for shipping and in the case your address is in a location not serviceable by our logistic partners, we’ll be happy to work out alternative solutions. Please write to us on email@example.com with your order details and request.
Our prices are inclusive of VAT/CST only and the buyer is responsible for any extra taxes and duties levied by the local authorities.
The Tax % according to the material are as follows:
Textile – 5%
Ceramic – 18%
Wooden, Glass and Marble – 12.5%
We are proud to be associated with CASHFREE for efficient and secure transactions.
All major Credit/Debit Cards, Net Banking Portals & Wallets are accepted.
You can reach us on +91 8766332770, Monday – Saturday from 10:00 am to 6:00 pm and email us on firstname.lastname@example.org